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Thursday, May 31, 2012

Delta Airlines Has A Revised Peanut Allergy Policy

Great news for travelers with severe peanut allergies! As of June 1, 2012, Delta Airlines has a new, more accommodating peanut allergy policy.
Here is what the new policy states:

When you notify us that you have a peanut allergy, we'll create a buffer zone of three rows in front of and three rows behind your seat. Effective on flights operating June 1, 2012 and beyond, when you notify us that you have a peanut allergy, we’ll refrain from serving peanuts and peanut products onboard your flight. We'll also advise cabin service to board additional non-peanut snacks, which will allow our flight attendants to serve these snack items to everyone within this area.
 Gate agents will be notified in case you'd like to pre-board and cleanse the immediate seating area. We'll do everything we can, but unfortunately we still can't guarantee that the flight will be completely peanut-free.



It is encouraging to see that airlines are making progress in understanding food allergies and that they are doing their best to keep ALL of their passengers safe.

27 comments:

  1. Thank you Delta!

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  2. I flew Delta yesterday. The head stewardess was very rude when I informed her of my allergy. She said she needed documentation of my allergy. The other stewardesses did serve peanut-free in the economy cabin and apologized to me for the head stewardess' attitude. On the other hand, on my flight last week, all of the staff was very accommodating and helpful.

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  3. I have a severe tree nut allergy so all the focus only on peanuts is very frustrating. I flew Delta 1 week ago. I requested at the time of my reservation "no nuts". They said they would accomdate that so I booked the flight. On the way there the flight attendants asked if I was allergic to all nuts and did not offer any of their food products for purchase that contained nuts. On the way back the head flight attendant was extremely rude. I spoke with him ahead of time and he said Delta's policy only involves peanuts and not selling peanut m & m's. He informed me after they served all the nut contained food. By the last 40 minutes of my flight I was have an allergy reaction. This has now continued for a week and I have had a hemiplegic migraine which shows as stroke like symptoms. They say it can be triggered by any allergy. I have never had a migraine before. It would be great if airlines removed ALL nuts off flights. I really think people can live for 3-4 hours of their life without nuts.

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  5. Isn't there a preboarding or during flight medication that those who actual or psychosomatic affects can use?

    Why must the rest of the flyers miss their peanuts?

    We were just on a Delta flight and they stopped all peanut service when a mom of a kid objected. During that flight there were probably dozens of active carriers of infections coughing and sneezing. Do these peanuts folks go into restaurants, movies, etc and mandate no peanuts by the other customers, etc. How about face masks, as folks in Asia use on the streets?

    Just trying to suggest some sensibility.

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    1. Is there medication for complete ignorance?

      Yes. It is called education! Try some.



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    2. Sensibility and humanity would suggest that a passenger could avoid (or miss) their nuts for a 2-hour period to help lessen the chance that my 5 year old could die.

      A restaurant is not an enclosed space and therefore does pose the same risk as a plane. REstaurant laws have also been updated over the last few years, to err on the side of separation and precaution. Airlines have been slower to do so.

      We need to understand that even with an epi-pen or other medical intervention, someone could still die within minutes from a reaction.

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    3. Before commenting in total ignorance, do a little research into what a peanut allergy actually means. Start by looking up anaphylaxis. I can only imagine that the original poster here was trying to be funny. If somebody with a peanut allergy ingests peanuts they can die if they are not taken to the ER. A confined space like a plane that is 30000 feet up over the atlantic is not the kind of place you would want to be watching a child die while the customers who couldn't live without eating peanuts for a couple of hours watch on...

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  6. You reallly do not get this at all.. psychosomatic??? seriously?? When my kids throats snap shut while they launch into cardiac arrest within mere moments of exposure... you think its sensible to allow peanuts inside a plane up in the air with no ER?? epipens only buy 10 minutes of relief, maybe if at all, and have the risk of causing a heart attack! and no they do not get to eat in restaurants and all sorts of social issues are part of life... but it is outrageous to not be able to fly because some dude can't live without his peanuts for a couple of hours... I think that puts some sensibility into this conversation. Close your eyes and imagine its your child ... and just thank God it isn't you and put away the nuts and be grateful for your good fortune. Random acts of kindness is all the rage... try it, even if it inconveniences you a little.

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  7. @ Anonymous ... You really have to be the most ignorant person on the planet. How dare you?... Psychosomatic!!! Really????
    Maybe you should inform yourself before you make such an inappropriate, cruel and ridiculous comment. Anaphylaxis kills in minutes....Shame on you! If only stupidity was painful.

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  8. My disabled child has to take his medication with a protein and that protein is peanut butter. If you have an allergy we will move out of the buffer zone but he will be having his sandwich on the flight.

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    1. Wow. While I completely understand and empathize with your situation, you do not have to be so harsh to others who struggle with their own difficult situations that life has handed then.

      It takes a village...

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    2. There are other proteins you can have your disabled child eat with his medicine without possibly sending other passengers into anaphylaxis. Why not have your child take his medicine and "necessary" protein peanut butter BEFORE he gets in a plane in the air with no other medical assistance for those who could DIE from peanut exposure? People like you make my faith in humanity diminish.

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    3. There are many other products out there with protein! Wow Butter a substitute has the same amount of protein. I wish there was a prescription for ignorance. People say they don't know about food allergies they do know they just don't care nor do they want to try and understand. I bet if their child could die it would be different. What a sad pathetic world we live in. Land of the free has turned into land of the ignorance because everybody thinks that they have a right to do what they want and not even respect others. That is okay one day we will all be laying in our death bed and I hope that when you remember writing this post about how a bag of peanuts is more important than a childs life that you sit and think and look back on your life. I wish harm on nobody but I do wish people could walk one day in our shoes!

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  9. Having flown today, March 20,2013 I need to say that the peanut ban has
    entered the hysteria zone.DELTA banned all peanuts on two consecutive
    flights.No notification prior to the flight. The attendant,told me one
    person had severe peanut allergy.Did you see doctor's documentation? NO
    Should Delta worry about this slippery slope,when you think about
    Gluten, other food alleregies, on and on? One person on a plane of 250 people
    dictates acceptable behavior for 3 hours?? answer to peanut reactors
    DON'T FLY ON AN AIRPLANE!!! HAVE PARENTS DRIVE THEIR CHILDREN.
    DON'T PUNISH ME !! LCD

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    2. You know why they do that? some people cant even smell peanuts without almost dying. So that is completely different than Gluten and most other cases, try to become educated before you make yourself look like a jerk

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    3. Hey Anonymous, I hope you never have the misfortune to see a 2 year swell to 3 times their size and throat swell completely shut. If you don't like a business's policy you can drive yourself wherever you are going. Although you do sound intelligent children aren't the only ones who become anaphylactic to nuts. Big word, thank god for dictionary.

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    4. I find it so ridiculous and selfish that grown adults rant and rave over not eating a free bag of peanuts on a plane ride. Such childish behavior and lack of empathy for other human beings less fortunate is pathetic and disgusting. Believe me, any of us would gladly trade this life threatening allergy so YOU could EAT your free bag of peanuts.
      Try walking in someone else's shoes, and while you are in those shoes, get down on your knees and thank your lucky stars you do not have to live life with this type of allergy. You do not have to deal with ignorant people like yourself who don't give a damn whether or not you have a life threatening food allergy, all they want to do is EAT their free bag of peanuts!
      You sure would change your tune if you were living in our shoes.

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    5. I am an ADULT and can DIE from peanut exposure. Grow up and do some research! There are other alternatives for food to eat. You can go without peanuts for a couple of hours to spare someone's life!!! Stop being selfish. Peanuts are not more important than someone possibly dying. GROW UP

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  10. I am severely allergic to peanuts just the smell sets me off and just yesterday I was on a delta flight and informed the flight well before hand of my allergy, but when i boarded the stewardess said that she would still serve peanuts just not in my seating row, and that it was not their policy to not serve peanuts if an allergy is present and if i didnt like that i could get on a different plane

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    1. Wow, I am so sorry you met with such hostility and lack of support from a Delta crew member. We had the complete opposite experience on our recent flight with Delta.

      Just an example of the unpredictable and extreme reactions we face while dealing with life threatening allergies! This type of treatment would NEVER happen with other life threatening health issues!
      Best of luck to you and future safe travels.

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  12. Flew Delta this weekend, Denver to New York, informed the crew of our daughter's anaphylactic peanut allergy at the time of boarding. The crew graciously told us they would hold off serving peanut packets on this flight, they did serve pretzels and one other snack packet.

    Even without the peanut packets, passengers had two snack choices on this flight.

    Thank you Delta, we appreciate your generous support and understanding of our situation.

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  13. I have a peanut allergy and can't smell it. If I smell it I will break out in hives. The staff at Delta was also very rude to me and didn't take it seriously enough. They accommodate vegetarians (who can't die from eating meat) but they can't accommodate me?...

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  14. Flew Delta Airlines again last weekend, informed the crew of daughter's anaphylactic peanut allergy at boarding. The crew held off serving peanut packages, served two other snack options. Safe flight with no complications.

    Thank you Delta for your support and understanding of our situation. We are truly grateful.

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  15. I was recently diagnosed with a peanut and tree nut allergy at 39 after eating nuts all my life. On a recent trip I flew Delta and had a connecting flight each way. Delta was notified of my allergy and only one of 3 flights made an announcement, the last one. 3 of the 4 did not serve nuts and the remaining flight served nuts to the rows directly in front and behind me. The flight attendant said she was unaware of my allergy yet every flight desk I checked with said my ticket was flagged and no nuts would be served on the plane.

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